If you feel that your Fitbit screen is far too bright in certain situations, here is a guide on adjusting your device’s brightness.If these two solutions fail, we recommend contacting Fitbit.
Fitbit also recommends switching the clock face to one developed by Fitbit if this doesn’t work. Several reports on Fitbit’s forums highlight an issue with some Versa devices suffering from a white/green screen. Contact Fitbit if you find that your device has this problem. Again, this seems to be a hardware issue. Newer devices, including the Charge 3, seemingly suffer from a screen issue whereby pixels gradually turn white. If you find that your smartwatch or tracker has this issue, contact Fitbit immediately. Unfortunately, there seems to be no surefire fix for this problem, as it’s likely a hardware fault. Several users online have highlighted an issue where colored lines run vertically across their device’s display. If all else fails, try uninstalling and reinstalling the Fitbit app. You can also turn off the Bluetooth toggle by tapping the icon in your quick settings panel. From your mobile device, head to Settings > Bluetooth, then toggle Bluetooth off, then on. Try turning Bluetooth off and on again. Alternatively, you can press and hold the Fitbit app icon on your home screen and release it when you feel a vibration. From your mobile device, head to Settings > Apps & notifications > See all apps > Fitbit > Force Stop. You may need to force quit the Fitbit app. Once you’re there, turn on the Location toggle at the top of your screen. To do so, head to your phone’s Settings menu and select L ocation. In addition, you need to switch on your phone’s location services to scan for Bluetooth devices. To do so, head to your phone’s Settings menu, select Apps & notifications, select Permission manager, choose Location, select Fitbit, then make sure the Allow all the time option is selected. If your smartphone is running Android 6.0 Marshmallow or later (it probably is), you may need to manually grant the Fitbit app permission to scan for Bluetooth devices. You can then pair your Fitbit device with your Fitbit account. Open the Fitbit app, select your account photo, select your tracker, then tap the trash icon in the top-right corner. :max_bytes(150000):strip_icc()/FitbitBlaze-5ad0cb13a474be0036300e02.jpg "fitbit relive")
Try removing and re-adding your Fitbit device from your Fitbit account.You’ll also need to make sure your phone has Bluetooth turned on ( Settings > Bluetooth > On) and that you’re only trying to connect your Fitbit to one Bluetooth-enabled phone or tablet. Make sure you install the Fitbit app on your phone.
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